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Caring Connections NY

The Well-Being of Children is Our Top Priority

Meet Us

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Meet the team behind the connections

Betina Mele

Betina is Caring Connection’s beating heart. She is the proud founder and CEO. With more than 15 years of combined experience as a former nanny and as an agency owner, she has helped and supported hundreds of families and Nannies in Westchester, and surrounding areas to find their perfect match.

Her passion, background, and expertise as a nanny, mother, and agency professional give Caring Connections its foundation. Betina oversees the agency as a whole, focusing intensely on retention, strengthening our community and partnerships, developing new systems, and ensuring clients and candidates have access to the best information, guidance resources, and communication possible.

Away from the office, you can find Betina serving in different non-profit organizations, spending time with her family, enjoying the outdoors, and practicing a healthy lifestyle. 

Rute Cruz

Rute is the driving force behind CC’s daily operations, working alongside our CEO on different projects. Rute wears many hats at Caring Connections, however, her main focus is client management, creating social media content, finding strategic ways to improve our systems, and assisting with business development. 

With a diverse professional background, Rute has over 10 years of experience as a nanny in Westchester, and an additional 10 years in Brand Management, Sales, and Marketing throughout the East Coast. The combination of her skills has brought a fresh perspective to CC along with her devotion to the childcare industry. 

Caring Connections has been Rute’s “career home” since 2019 and the perfect fit for one another. Rute lives with her husband, two little boys, and Charlie the Dog (first son). In her free time, she enjoys painting, yoga & mindfulness, and exploring different places with her family

Jess Crothers

Jess Crothers

Jess develops, manages, and coordinates the candidate recruiting and vetting process from start to finish. Jess holds a DHS child care training and is has current Childcare Development Associate plus 17 years in this industry, she can spot a great nanny more than a mile away! 

Aside from her phenomenal candidate onboarding role in CC, Jess is also focused on developing educational training for Nannies and parents on different topics such as conflict resolution, safety in the workplace, interview preparation and so much more! Jess understands the importance of matching values with personalities and has the ultimate goal of creating long-lasting relationships between nannies and families. 

Jess lives with her husband and two step-children. During her free time, she enjoys spending time with her family, playing music with her band, and enjoying nature.

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Testimonials

My family was in a really tight spot and we needed child care immediately and didn’t have the time to vet through dozens of applicants from online services/referrals. Caring Connections was amazing!! They made the process so easy and worked quickly to schedule candidates to interview. They listened to all the qualifications and job responsibilities we were looking for and found us an amazing nanny who is now like part of our family. I don’t know what my family did without Martha and I am so grateful Caring Connections was able to find us the perfect match! She also provided us with temporary care during the search process which relieved some of our stress.
Tuppy R.Mount Kisco
Caring connections was my savior! I didn't even know where to begin searching for a nanny. They took the time over several calls to understand the qualities and type of person I was looking for, and Betina was so lovely and personable, which instantly made me feel comfortable. Our nanny became a part of our family, and I know she is also tremendously appreciative of Caring Connections's work. I have referred Caring Connections to several other families over the past year and they also have this wonderful team to thank for stress-free nanny searches, and great matches. Thank you so much Caring Connections!
IIana T.New Rochelle
Betina did a fabulous job finding us a caregiver! She knew just what to look for and gave us a fabulous candidate. We are very happy and I can breathe easy knowing that when I am at work, my children are safe, happy and well cared for. Thank you so much!
Allison HArmonk
I have referred clients to Betina and her team for the last several years. Each of them has raved about the nanny that was placed with their family.I feel confident recommending Caring Connections because of their professionalism, attention to detail, and reliability.
Rebecca T.Blissful Birthing
Betina has been a lifesaver to our family three times over the past several years. She is incredibly responsive and thoughtful and has a strong pool of candidates to draw from. Not only did she help us find fabulous nannies for my family and children, she was there to help me think through questions and navigate issues as they arose. Most recently we had a change in nannies and she helped us find a new nanny within 48 hours and we had no disruption in coverage! It was a miracle. I feel incredibly grateful to her help and to know that I will always have her as a resource to turn to.
Rachel R.Scarsdale
I am very grateful for Caring Connections. They’re professional and I feel like I can count on them whenever I have a question or for general support they’re always there for me. I love the family I’m working for and I’m thanking Caring Connections for matching us! If you are looking for an Agency that cares to help you find the right family to work for, look no further! They’re amazing!! Thanks Betina for always answering my calls.
Monsey F.Westchester
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