Meet the team behind the connections

Betina Mele

Betina is Caring Connection’s beating heart. She is the proud founder and CEO. With more than 15 years of combined experience as a former nanny and as an agency owner, she has helped and supported hundreds of families and Nannies in Westchester, and surrounding areas to find their perfect match.

Her passion, background, and expertise as a nanny, mother, and agency professional give Caring Connections its foundation. Betina oversees the agency as a whole, focusing intensely on retention, strengthening our community and partnerships, developing new systems, and ensuring clients and candidates have access to the best information, guidance resources, and communication possible.

Away from the office, you can find Betina serving in different non-profit organizations, spending time with her family, enjoying the outdoors, and practicing a healthy lifestyle. 

Rute Cruz

Rute is the driving force behind CC’s daily operations, working alongside our CEO on different projects. Rute wears many hats at Caring Connections, however, her main focus is client management, creating social media content, finding strategic ways to improve our systems, and assisting with business development. 

With a diverse professional background, Rute has over 10 years of experience as a nanny in Westchester, and an additional 10 years in Brand Management, Sales, and Marketing throughout the East Coast. The combination of her skills has brought a fresh perspective to CC along with her devotion to the childcare industry. 

Caring Connections has been Rute’s “career home” since 2019 and the perfect fit for one another. Rute lives with her husband, two little boys, and Charlie the Dog (first son). In her free time, she enjoys painting, yoga & mindfulness, and exploring different places with her family

Jess Crothers

Jess Crothers

Jess develops, manages, and coordinates the candidate recruiting and vetting process from start to finish. Jess holds a DHS child care training and is has current Childcare Development Associate plus 17 years in this industry, she can spot a great nanny more than a mile away! 

Aside from her phenomenal candidate onboarding role in CC, Jess is also focused on developing educational training for Nannies and parents on different topics such as conflict resolution, safety in the workplace, interview preparation and so much more! Jess understands the importance of matching values with personalities and has the ultimate goal of creating long-lasting relationships between nannies and families. 

Jess lives with her husband and two step-children. During her free time, she enjoys spending time with her family, playing music with her band, and enjoying nature.


Our hassle-free and personalized matching process let’s you skip the stress so your family can be confident in your childcare journey.